Privacy Policy & User Information Policy
Effective Date: 1st April 2000
Last Updated: 1st April 2025
Gokul Power Electronics (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal data of all individuals who visit our website, interact with us, or purchase our products. This Privacy Policy outlines how we collect, use, store, protect, and disclose your information in compliance with applicable Indian data protection laws, including the Information Technology Act, 2000 and associated rules.
By accessing our website or submitting personal data to us, you agree to this policy in full.
1. Definitions
“Company”, “we”, “us”, “our” – refers to Gokul Power Electronics, its subsidiaries, employees, directors, and assigns.
“User”, “Customer”, “You” – refers to any person or entity accessing the website, placing an order, or engaging in communication.
“Products” – refers to electrical control panels, starters, accessories, and any associated goods manufactured or sold by us.
“Website” – refers to www.gokulpowerelectronics.com and any subdomains operated by us.
2. Information We Collect
We may collect and process the following categories of personal and business information:
a. Personally Identifiable Information (PII)
Full Name
Mobile Number
Email Address
Business Name
GSTIN (if provided)
Shipping/Billing Address
Payment Details (excluding card info, which is processed by third-party gateways)
b. Non-Personally Identifiable Information
Browser type and version
Device type and OS
IP Address and geolocation
Site interaction logs (pages visited, buttons clicked)
Referrer URLs
Cookies and usage analytics
3. How We Collect Data
We collect your data through:
Website forms (contact, inquiry, lead generation)
Order placements
Email or WhatsApp conversations
Business inquiries over phone
Cookies and automated tracking tools (Google Analytics, etc.)
4. Purpose of Collecting Your Data
We collect and use your data for the following reasons:
To fulfill product orders and process shipping
To provide support, billing, warranty, or service communication
To respond to inquiries and technical questions
To send important product or business-related updates
To improve our website, customer experience, and marketing strategies
To ensure compliance with legal, regulatory, or contractual obligations
To enforce our Terms & Conditions and protect our intellectual property
5. Consent
By submitting your data via our website, email, WhatsApp, or phone, you explicitly consent to its collection and usage as outlined in this policy.
You may withdraw your consent at any time by contacting us, but this may restrict access to services or order fulfillment.
6. Sharing & Disclosure
We do not sell, rent, or trade your personal data to any third parties. However, we may share your data in the following cases:
With trusted logistics providers for shipping and delivery
With payment gateways for secure transaction processing
With government or regulatory bodies when required by law
With contract manufacturers or service providers assisting in product support
With select third-party software tools used for billing, customer relationship management (CRM), email communication, or promotional activities
We make every effort to minimize the data shared with such service providers — only what is necessary for smooth business operations. We ensure these tools are secure, industry-trusted platforms and bound by strict data protection agreements.
However, in the unlikely event of a data breach or loss caused by these third parties, [Your Company Name] shall not be held liable. Responsibility for such breaches rests solely with the third-party service provider in accordance with their own privacy and data handling policies.
All third parties engaged by us are vetted for compliance and security and are only provided access to the data needed to perform their functions.
7. Use of Cookies
We use cookies to:
Improve website navigation and speed
Collect anonymous usage statistics
Remember user preferences (where applicable)
You may disable cookies in your browser settings, though this may limit certain site features.
8. Third-Party Links
Our website may contain links to external sites (e.g., courier tracking, partner websites, YouTube, social media). We are not responsible for the privacy practices or content of such third-party sites.
9. Data Retention
We retain your data only as long as necessary to:
Fulfill orders
Provide warranty and after-sales service
Comply with legal and regulatory requirements
Maintain business records
We securely delete or anonymize data after it is no longer needed.
10. User Rights
You have the right to:
Request access to your stored data
Correct or update inaccurate data
Request deletion of your personal information
Withdraw consent at any time
To exercise these rights, contact us.
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware that a child has submitted personal data, it will be deleted immediately.
12. Compliance with Indian Law
This policy is fully compliant with the provisions of:
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
The Indian IT Act, 2000 (and subsequent amendments)
Any future provisions or frameworks that come into effect in India
13. Breach Notification
In the unlikely event of a data breach, we will:
Notify affected users as per legal obligations
Cooperate with regulatory authorities
Take immediate steps to contain and remediate the breach
14. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services constitutes your acceptance of the updated policy.
Acceptance of Terms
By using our website, contacting us, or placing an order, you confirm that you have read, understood, and agreed to this Privacy & User Information Policy.